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HOW DO I FILE MY ONLINE RETURN REQUEST AND GET MY RAC NUMBER?

FOLLOW THESE SIMPLE STEPS:

  • Log into your Saint Bustier account
  • Go to My Orders section in your Saint Bustier Account
  • Select the relevant order from the order list
  • Click on CLICK HERE TO RETURN ANY ITEMS FROM THIS ORDER at the top of the page
  • If you would like to return an item in your order, please select Exchange, Refund or Store Credit Refund option from the 'Status' drop down menu
  • Ensure that you have made your request for all the items you want to return and that you have selected desired option (Refund, Store Credit, and Exchange). If you leave KEEP option for the item you would like to return, this might substantially slow down your returns processing
  • Then click the SUBMIT REQUEST button. You will then be issued your Return Authorisation Number (RAC) and notified about it

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